Microsoft Dynamics 365 Commerce / Retail consultant in KSA

  • Posting Date: 27/06/2021
  • Ref: 200654
  • Position: Microsoft Dynamics 365 Commerce / Retail consultant in KSA
  • Location: KSA
  • City: Riyadh
  • Sector: Retail
  • Years of Experience 7+
  • Qualification: Bachelor's degree in software engineering or any IT related fields
  • Salary: Market Rate Salary
  • Description:
    Microsoft Dynamics 365 Commerce / Retail consultant - KSA POS technical support Skills:
    • 7+ years of experience in leading and managing Microsoft Dynamics 365 Commerce / Retail support project
    • Working with POS development team to delivering upgrade project for all showrooms ERP to D365 POS Retail
    • Define and provide different training requirements for each role (buyers, inventory planners, managers etc.) + prepare training documents (hard copies, soft copies & videos).
    • Responsible for the complete life cycle of a new/modified system, from analyzing existing arrangements to implementing systems and providing training to employees on system usage.
    • Perform and support business application Dynamics AX 365 & POS Retail (CORE and Web), including on-site configuration (cloud), upgrades, maintenance, installation, open cases (support tickets) and integration with company enterprise data systems.
    • Provide project on-site / remotely support for POS software technical and troubleshooting. Daily Job – POS technical supporter: • Checking the batches (post packing slip and invoice batches + POS batches job)
    • Checking all pending transactions (sales order, return the order, purchase order & transfer order) related to showrooms and help customers to closed.
    • Checking all user shifts and informed users to closed.
    • Experience of D365 Commerce / AX 20212 Retail implementations and support
    • Experience of rollouts, deployments, upgrade
    • Prepared all support reports for management weekly.
    In additional skills – advanced configuration skills needed:
    • AX configuration and install all POS cloud & customization.

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