Reporting directly to the Chief Executive Officer (CEO), the Director will oversee Operations (Procurement, Warehousing & Logistics, Maintenance & Facilities, and Government Relations), Human Resources, and Information Technology. The primary mission of this role is to build a scalable operating platform that ensures execution excellence, high productivity, cost efficiency, and business continuity across all brands and locations. The role focuses on:

• Driving operational excellence and process standardization across all group functions.
• Strategically leading supply chain, warehousing, logistics, and non-merchandise procurement.
• Overseeing facilities management, store readiness, and government relations/licensing.
• Leading HR infrastructure, workforce planning, and operational IT services.
• Managing group-wide operational risk, health & safety, and business continuity strategies.

Key Responsibilities

1. Operational Excellence & Process Standardization

• Design and continuously improve operational processes across all brands and locations to improve execution speed and eliminate waste.
• Standardize operating procedures (SOPs) and strengthen cross-functional efficiency.
• Prepare operational strategies, budgets, and CAPEX plans for CEO recommendation and approval.

2. Procurement & Supply Chain Execution

• Transform non-merchandise procurement into a strategic, cost-optimizing value creator.
• Oversee warehouse efficiency, inventory movement, customs clearance, and distribution execution (including e-commerce fulfillment).
• Lead high-level vendor negotiations, strategic sourcing, and contract management.

3. Maintenance, Facilities & Government Relations

• Ensure all retail showrooms and facilities meet brand standards through preventive and corrective maintenance programs.
• Oversee government relations to maintain all commercial registrations, municipal licenses, and regulatory compliance on schedule.

4. Information Technology & Systems Operations

• Ensure reliable, secure, and cost-effective IT infrastructure and core business systems operations (POS, ERP).
• Own IT operational KPIs (system uptime, incident response time, cybersecurity compliance) and manage change control processes.

5. Human Resources & Organizational Capability

• Lead workforce planning, recruitment, performance cycle administration, and employee relations.
• Manage HR administration within CEO-approved compensation and organizational design policies.
• Oversee first-tier grievance models and disciplinary processes.

6. Risk Management & Business Continuity

• Build organizational resilience by maintaining the Group’s operational risk register.
• Formulate and test business continuity plans, IT disaster recovery strategies, and health & safety compliance.

7. Cross-Functional Leadership

• Lead direct reports (Operations Manager, HR Manager, and IT Manager).
• Chair weekly Operational Excellence Meetings to resolve delays, optimize resource allocation, and review group scorecards.
• Present monthly Executive Operations Reviews and quarterly risk/capability evaluations to executive management.

Key Qualifications

• Experience: 12 to 15 years of progressive operational experience, with at least 5 years in senior operations leadership within retail or distribution environments covering supply chain, facilities, and procurement.
• Regional Experience: Strong preference for candidates with experience in the GCC market.
• Education: Bachelor’s degree in Business Administration, Engineering, Supply Chain, or a related discipline (MBA is strongly preferred).
• Functional Scope: Proven experience overseeing non-merchandise procurement, logistics, HR administration, and IT operational support functions.
• Core Skills:
  • Strong mastery of operational excellence, process design, and cost management.
  • Sound expertise in governance, risk mitigation, and business continuity planning.
  • Service-driven leadership mindset with ability to support commercial and expansion goals.
• Languages: Native-level Arabic and fluent English language skills are mandatory.
• Location: Based in or willing to relocate to Amman, Jordan (open to candidates inside Jordan or returning/relocating from the GCC region).

Our client is a leading fast-growing company in the field of consulting & advisory services, actively seeking a high-caliber Manager – Direct Tax to strengthen its tax and advisory practice in Riyadh, Saudi Arabia.

Key Responsibilities

1. Manage and oversee Zakat, Corporate Tax, and Withholding Tax (WHT) compliance and advisory engagements.
2. Review and finalize Zakat and tax returns, calculations, assessments, reports, and client deliverables, ensuring full alignment with applicable Saudi regulations.
3. Provide technical advice to clients on complex Zakat and tax matters, including tax planning, corporate structuring, and compliance considerations.
4. Manage client relationships and serve as a primary point of contact throughout engagement lifecycles.
5. Lead, supervise, coach, and mentor junior team members while ensuring assignment delivery is high quality and timely.
6. Support the development of client proposals, business pitches, and new advisory opportunities.
7. Monitor regulatory changes, amendments in Saudi Zakat and tax legislation, ZATCA rulings/guidance, and evolving industry best practices.

Qualifications & Experience

• Education: Bachelor’s degree in Accounting, Finance, or a related discipline.
• Professional Credentials: Professional certification (SOCPA, CPA, CTA, ACCA) or substantial progress toward one is strongly preferred.
• Experience: Minimum of 7+ years of dedicated Zakat and Direct Tax experience, preferably gained within a professional services or advisory environment.
• Technical & Core Skills: Comprehensive knowledge of KSA Zakat, Corporate Income Tax, and WHT regulations; proven experience leading teams and managing multi-client engagements; strong analytical, problem-solving, and client presentation abilities.
• Languages: Full professional proficiency in both Arabic and English.

Our client is a leading company in the retail sector, seeking to hire an experienced Category Manager to manage and develop product categories, drive sales and profitability, and support sustainable business growth.

Key Responsibilities

• Analyze data and market insights to identify industry and consumer trends.
• Develop long-term strategies for product category growth.
• Develop exit strategies for underperforming products.
• Build strong relationships with vendors to achieve competitive pricing and quality services.
• Ensure product availability by placing appropriate orders based on consumer demand.
• Determine category positioning to maximize visibility and consumer appeal.
• Work closely with marketing teams on pricing and promotional activities.
• Collaborate with buyers and merchandisers to expand and optimize product categories.
• Forecast product demand to maintain sustainable inventory levels.
• Take responsibility for category budgets and revenue performance.

Requirements

• Proven experience as a Category Manager or in a similar role.
• Experience in Category Management, preferably within Perfumes, Beauty, Luxury, or FMCG.
• Strong commercial and analytical skills.
• Excellent negotiation and supplier-management experience.
• Strong understanding of sales, margins, profitability, and category growth.
• Bachelor’s degree in Business, Marketing, or a related field.

Skills

• Strong analytical and strategic thinking.
• Excellent communication and interpersonal skills.
• Good understanding of data analysis and forecasting methods.
• Strong commercial mindset with a solid understanding of marketing and sales principles.

Our client is a prominent, leading commercial group operating in Qatar. The company is seeking an experienced, analytical, and results-driven Trade Marketing Manager to lead overall trade marketing strategies, brand activations, promotional planning, and budget allocation to drive sales growth and enhance brand visibility across key retail channels. The role reports directly to the General Manager and will work closely with Sales, Operations, and Finance teams. Key focus areas include:

• Developing and executing trade marketing strategies that align with business goals and boost brand presence.
• Designing, planning, and executing trade promotions, experiential marketing, and merchandising strategies.
• Managing the trade marketing budget, controlling spend, and evaluating campaign ROI.
• Managing relationships with key retailers, distributors, and external partners.
• Analyzing market trends, competitor insights, and sales data to optimize product positioning and promotional tactics.

Key Responsibilities

Trade Marketing Strategy & Activation

• Develop and implement end-to-end trade marketing strategies to enhance brand visibility and market presence.
• Analyze market dynamics, consumer insights, and competitor activities to adjust trade initiatives.

Promotional Planning & Execution

• Design and drive effective trade promotions and merchandising tactics to maximize product sell-through.
• Establish KPIs to measure promotion success, track sales performance, and continuously refine strategies.

Sales Collaboration & Channel Alignment

• Work hand-in-hand with the sales team to ensure trade marketing goals align with commercial objectives.
• Equip and train the sales team with necessary support tools, POS materials, and promotional guidelines.

Budget & Financial Management

• Oversee the allocation of the trade marketing budget, ensuring cost effectiveness and high ROI.
• Monitor promotional spending, track campaign profitability, and report performance to senior leadership.

Relationship Management & Market Insights

• Build and maintain solid partnerships with key retailers, channels, and trade partners across Qatar.
• Conduct ongoing market analysis to identify new channel opportunities and enhance distribution efficiency.

Key Qualifications

• Minimum 6+ years of progressive trade marketing, brand activation, or commercial marketing experience within the FMCG / Beverage sector.
• Strong knowledge of the Qatar market landscape, trade dynamics, and retail distribution channels.
• Bachelor’s degree in Marketing, Business Administration, or a relevant commercial discipline (MBA is preferred).
• Strong expertise in:
  • Trade promotion planning, execution, and ROI analysis.
  • Trade marketing budget management and financial control.
  • FMCG distribution dynamics and trade partner negotiations.
  • Data analytics, market reporting, and MS Office Suite.
• Native-level Arabic and fluent English language skills are mandatory.
• Based in or willing to relocate to Doha, Qatar.

Our client is a leading large-scale company in the field of shopping malls and commercial real estate management. To drive commercial growth and operational excellence, we are seeking a seasoned, strategic Mall Manager to oversee the complete operations, tenant relations, and financial performance of a landmark retail destination in Jeddah, Saudi Arabia.

Key Core Tasks

1. P&L & Strategic Financial Leadership: Oversee the mall’s entire profit and loss (P&L), develop annual budgets, optimize operational expenditures, and maximize Net Operating Income (NOI).

2. Tenant Relationship & Lease Management: Serve as the executive liaison for hundreds of retail, F&B, and anchor tenants, ensuring high lease compliance, timely rent collection, and optimal occupancy rates.

3. Operations & Facility Governance: Supervise mall facilities, MEP infrastructure, housekeeping, crowd management, and health, safety, and security (HSE) standards to ensure seamless day-to-day operations.

4. Footfall & Marketing Strategy: Collaborate with marketing teams to devise footfall-driving activations, seasonal campaigns, and community events that elevate the mall’s brand positioning and retail sales.

5. Customer Experience & Quality Assurance: Maintain five-star visitor service standards across all public zones, amenities, and parking structures to deliver an exceptional guest journey.

6. Regulatory Compliance & Authority Liaison: Ensure full alignment with Saudi governmental authorities, Baladiyah, Civil Defense, and local commercial guidelines.

7. Team Leadership & Performance: Direct, mentor, and evaluate cross-functional departmental managers and on-site contractors to sustain peak operational efficiency.

Key Requirements & Qualifications

• Education: Bachelor’s degree in Business Administration, Real Estate, Marketing, Engineering, or a relevant discipline.

• Experience: Minimum 15 years of progressive retail/property management experience, including proven leadership in running large-scale shopping malls housing hundreds of retail and F&B units.

• Languages: Full professional proficiency in both Arabic and English (spoken and written).

Our client is a prominent, large-scale multi-brand retail and franchise operating group based in Amman, Jordan. The company is seeking an experienced, creative, and commercial Marketing Manager to own and execute the marketing, digital commerce, and brand-communications strategy across its multi-brand retail portfolio. The role reports directly to the Commercial Director and sits as a peer to the Brand Manager. The Marketing Manager will lead campaigns, e-commerce growth, CRM & loyalty programs, public relations, and in-store visual merchandising (VM) standards, turning commercial goals and approved promotions into high-impact customer demand. Key focus areas include:

• Developing and executing annual and seasonal multi-channel marketing calendars.
• Driving footfall, online sales conversion, brand awareness, and customer lifetime value.
• Managing e-commerce storefronts, digital marketing, and CRM/loyalty initiatives.
• Leading visual merchandising standards across all retail locations.
• Coordinating co-op marketing budgets and assets with international brand principals.

Key Responsibilities

1. Marketing Strategy, Campaigns & Budget Management

• Develop and execute annual/seasonal marketing calendars aligned with commercial targets and promotion schedules.
• Lead advertising, social media, influencer campaigns, PR, store launches, and mall partnerships.
• Own the consolidated marketing budget, track campaign ROI, footfall metrics, and cost per acquisition.
• Drive specific growth and recovery initiatives for underperforming brands within the portfolio.

2. Digital Marketing & E-Commerce Storefront

• Oversee digital marketing activities across web, social, and paid media while maintaining franchisor brand voice.
• Own online product presentation, merchandising, customer user journey, and conversion rate optimization.
• Collaborate with IT on platform reliability, Operations on order fulfillment, and Brand Managers on stock alignment.

3. CRM, Loyalty & Customer Insights

• Manage customer databases, loyalty programs, and personalized CRM/WhatsApp marketing campaigns.
• Drive repeat-purchase rates and customer lifetime value (LTV).
• Monitor consumer behavior, shopping trends, and competitor marketing activities to refine brand positioning.

4. Visual Merchandising (VM) & In-Store Experience

• Establish and oversee in-store visual merchandising and display standards in compliance with brand guidelines.
• Lead the VM team in executing window displays, store campaign setups, and compliance audits.
• Partner with Area and Store Managers to maintain high day-to-day VM upkeep and store readiness.

5. Franchisor Marketing Relations & Agency Leadership

• Act as the primary counterpart for brand principals' marketing teams and adapt global assets for local execution.
• Plan and execute co-op marketing fund spend and submit performance proofs to franchisors.
• Manage external creative, media-buying, PR agencies, and evaluate direct report performance (Digital Coordinator & VM team).
• Prepare and present monthly marketing dashboards (ROI, footfall, CRM growth, VM compliance) to executive leadership.

Key Qualifications

• Experience: 6 to 8+ years of marketing leadership experience, ideally within multi-brand retail, fashion, or franchise operations.
• Education: Bachelor’s degree in Marketing, Business Administration, or a related field (MBA preferred).
• Technical & Functional Expertise:
  • Proven track record in digital marketing, e-commerce growth, and CRM/loyalty execution.
  • Solid background in overseeing visual merchandising (VM) or working under strict international franchisor guidelines.
  • Experience operating within global franchisor brand guidelines.
  • Strong skills in marketing budget ownership, ROI analytics, and external agency management.
• Market Knowledge: Familiarity with the Jordanian / Levant retail market is preferred.
• Languages: Native-level Arabic and fluent English language skills are mandatory.
• Location: Based in Amman, Jordan.