Business Analyst - Digital Customer

• Posting Date: 29/09/2022
• Ref: 200762
• Position: Business Analyst - Digital Customer
• Location: KSA
• City: Riyadh
• Sector: Retail
• Years of Experience 5-8 Years
• Qualification: Bachelor’s Degree in Technology or Business Administration
• Salary: SAR 16-18K + Commission
• Workdays:
• Description:
  Job Responsibilities:

  • Performing requirements analysis. Develop business requirements into user stories, epics and businessrequirement documentation as required.
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement and developingand implementing solutions ensuring solutions meet business needs and requirements.
  • Conducting meetings and presentations to share ideas and findings.
  • Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
  • Design to-be solution including functional design and process design.
  • Gathering critical information from meetings with various stakeholders and producing useful reports.
  • Producing deliverables ensuring timing completion.
  • Managing vendors and business stakeholders.
  • Managing competing resources and priorities.
  • Assess potential technology solutions & vendors, developing scorecards and recommendations to business & ITteams.
  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving orfurther leveraging these systems.
  • Engage with 3rd party marketplace sellers during onboarding phase, and support with setting up of business
  • process around integration between marketplace system and vendor system. This includes manual processes,bulk uploads, API integrations.
  • Support with sprint planning in order to deliver approved backlog of change.
  • Engage with other Business Analyst and developers across other functional domains (e.g. Supply Chain, Digital)to ensure knowledge sharing. Where applicable, recommend solutions that could benefit other business areas,and vice-versa.

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    Candidate Requirements:

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  • University degree, ideally from a business or technology discipline.
  • 4 years+ experience working as a Business Analyst in the omni-channel environment.
  • 4 years+ experience of working within ecommerce, with preference for Digital facing brands.
  • Experience of facilitating & running workshops (business & IT facing).
  • Experience of capturing and documenting business requirements.
  • Experience working on agile projects (end-to-end) and traditional waterfall projects.
  • Ability to effectively execute tasks in a high-pressure environment.
  • Ability to understand and communicate complex concepts and resolve complex problems.
  • Project management experience is preferable.
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