Cloud Technical Specialist

• Posting Date: 03/11/2022
• Ref: 200771
• Position: Cloud Technical Specialist
• Location: Jordan
• City: Amman
• Sector: IT Services
• Years of Experience 5 years of hands-on experience as a Cloud Consultant with pre-sales and/or implementation experience.
• Qualification: University Degree in Computer Science, Computer Engineering or related field.
• Salary: 1500 - 2000 JD
• Workdays:
• Description:
  Duties and Responsibilities

  • Support cloud solutions customers for marketplace, technical, informational, billing and other matters.
  • Participate in the operations and administration of the Company Cloud Marketplaces.
  • On-board new solutions on the Company Cloud Marketplaces.
  • Operate the Helpdesk environment needed for support.
  • Perform webinars, trainings, and other pre-sales activities
  • Improve Cloud Operations Efficiency by establishing new processes and automating operations of frequent activities.
  • Training planning and delivery.
  • Author of design and configuration documents.
  • Ensure strong customer satisfaction and best-in-class experience.
  • Be flexible in working off-hours for support calls, and during other time zones in the region, including weekends. These will be taken into consideration in the remuneration scheme.
  • Undertake other new and evolving responsibilities in the Cloud Solution Business Unit.

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    Qualifications and skills
  • Self-motivated, passionate about technology, great team-player, excellent problem solver and ethical.
  • University Degree in Computer Science, Computer Engineering or related field.
  • ≥ 5 years of hands-on experience as a Cloud Consultant with pre-sales and/or implementation experience.
  • Strong ICT Technical skills including systems, storage, virtualization, networking and/or security.
  • Hands-on experience as a support consultant in operating systems, networking or cloud environments would be highly considered.
  • Microsoft Azure Administrator Associate – Mandatory requirement
  • Azure Solutions Architect Expert – Desired/Optional
  • Microsoft Cloud Certifications in the areas of Modern Workplace and/or Business Applications will be considered an advantage.
  • Fluency in both Arabic and English is required.
  More