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Cloud Technical Specialist
Cloud Technical Specialist
Posting Date
: 03/11/2022
Ref
: 200771
Position
: Cloud Technical Specialist
Location
: Jordan
City
: Amman
Sector
: IT Services
Years of Experience
5 years of hands-on experience as a Cloud Consultant with pre-sales and/or implementation experience.
Qualification
: University Degree in Computer Science, Computer Engineering or related field.
Salary
: 1500 - 2000 JD
Description
:
Duties and Responsibilities
Support cloud solutions customers for marketplace, technical, informational, billing and other matters.
Participate in the operations and administration of the Company Cloud Marketplaces.
On-board new solutions on the Company Cloud Marketplaces.
Operate the Helpdesk environment needed for support.
Perform webinars, trainings, and other pre-sales activities
Improve Cloud Operations Efficiency by establishing new processes and automating operations of frequent activities.
Training planning and delivery.
Author of design and configuration documents.
Ensure strong customer satisfaction and best-in-class experience.
Be flexible in working off-hours for support calls, and during other time zones in the region, including weekends. These will be taken into consideration in the remuneration scheme.
Undertake other new and evolving responsibilities in the Cloud Solution Business Unit.
Qualifications and skills
Self-motivated, passionate about technology, great team-player, excellent problem solver and ethical.
University Degree in Computer Science, Computer Engineering or related field.
≥ 5 years of hands-on experience as a Cloud Consultant with pre-sales and/or implementation experience.
Strong ICT Technical skills including systems, storage, virtualization, networking and/or security.
Hands-on experience as a support consultant in operating systems, networking or cloud environments would be highly considered.
Microsoft Azure Administrator Associate
–
Mandatory requirement
Azure Solutions Architect Expert – Desired/Optional
Microsoft Cloud Certifications in the areas of Modern Workplace and/or Business Applications will be considered an advantage.
Fluency in both Arabic and English is required.
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Years of Experience
Entry Level (0-2)
Intermediate Level (3-8)
Senior Level (8-15)
Expert Level (+15)
Do you have experience in IT Services
Yes
No
Language Spoken
Bilingual
Arabic Only
English Only
Time To Join
Immediately
30 days
60 days
90 days or more
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