Description: We are seeking a highly experienced and dynamic General Manager to lead our team and drive the continued success. The ideal candidate will have a proven track record in the joinery and interior solutions industry, with a minimum of 12 years of relevant experience. As the General Manager, you will be responsible for overseeing all aspects of our operations, from strategic planning and business development to project management and team leadership.
Responsibilities:
- Strategic Leadership:
- Develop and implement strategic plans to achieve company goals and objectives.
- Lead business development efforts to identify new opportunities for growth and expansion.
- Monitor industry trends and market conditions to stay ahead of the curve.
- Operational Management:
- Oversee all operational activities, ensuring efficiency, quality, and timely delivery of projects.
- Manage budgets, financial planning, and resource allocation to maximize profitability.
- Implement best practices for project management, quality control, and operational excellence.
- Team Leadership:
- Provide leadership and direction to a diverse team of professionals, including designers, craftsmen, and project managers.
- Foster a culture of collaboration, innovation, and continuous improvement.
- Conduct regular performance evaluations and provide coaching and mentoring to team members.
- Client Relations:
- Build and maintain strong relationships with clients, architects, designers, and other stakeholders.
- Ensure exceptional customer satisfaction by delivering on promises and exceeding expectations.
- Act as the primary point of contact for key clients, handling inquiries, concerns, and feedback.
- Compliance and Quality Assurance:
- Ensure compliance with industry regulations, health, and safety standards.
- Implement quality assurance measures to uphold the company's reputation for excellence.
- Conduct regular audits and inspections to maintain high standards of craftsmanship and service.
Qualifications:
- Bachelor's degree in Engineering, Business Administration, Interior Design, Architecture, or related field (Master's degree preferred).
- Minimum of 12 years of progressive experience in the joinery and interior solutions industry.
- Proven track record of successful leadership and management in a similar role.
- Strong business acumen with a deep understanding of financial management and budgeting.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to inspire and motivate teams to achieve goals and exceed expectations.
- Proficient in project management tools and software.
- Knowledge of industry trends, materials, and techniques.
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