General & BD Manager

• Posting Date: 08/02/2026
• Ref: ITJOR57
• Position: General & BD Manager
• Location: Jordan
• City: Amman
• Sector: IT Services
• Years of Experience 10+ years of progressive experience in leadership roles, with at least 5+ years in a general management or similar position.
• Qualification: Bachelor’s degree in Software engineering, IT, computer engineering, business administration, Management, or a related field. A master's degree or MBA is preferred but not required
• Salary: Monthly 3000 JD + Benefits
• Workdays:
• Description:
  Responsibilities: Strategic Leadership:

  • Develop and execute the organization's strategic plan in alignment with its mission, vision, and objectives.
  • Provide visionary leadership and direction to all departments and teams, ensuring unity and alignment towards common goals.
  • Identify growth opportunities, market trends, and emerging challenges, and formulate strategies to capitalize on opportunities and mitigate risks.

  Operation and business development Management:

  • Oversee day-to-day operations across all departments, ensuring efficiency, productivity, andadherence to quality standards.
  • Develop and implement operational policies, procedures, and workflows to optimize processes andmaximize performance.
  • Monitor key performance indicators (KPIs) and financial metrics to track progress and make datadrivendecisions.
  • Understand the market needs and develop product (Hardware or software) market entry plans
  • Uncover market needs and develop market capture plans.
  • Build customer relationship and uncover their needs for either software of hardware.
  • Uncover new technologies that can be sold, or implemented in the local or regional market place.

  Financial Management:

  • Develop and manage budgets, forecasts, and financial plans to achieve revenue and profitabilitytargets.
  • Monitor financial performance, analyse variances, and implement corrective actions to ensurefinancial health and sustainability.
  • Manage cash flow, investments, and capital allocation to support business operations andgrowth initiatives

  Human Resource Management:

  • Recruit, train, and develop a high-performing team, fostering a culture of collaboration,innovation, and excellence.
  • Set performance expectations, provide feedback, and conduct performance evaluations todrive employee engagement and accountability.
  • Develop and implement HR policies, procedures, and programs to support employee wellbeingand organizational effectiveness.

  Customer Relationship Management:

  • Build and maintain strong relationships with customers, understanding their needs andexpectations, and ensuring high levels of satisfaction.
  • Implement customer-centric strategies and initiatives to enhance customer experience andloyalty.
  • Address customer inquiries, concerns, and complaints in a timely and professional manner,striving to exceed expectations.

  Sales and Marketing:

  • Develop and execute sales and marketing strategies to drive revenue growth and marketexpansion.
  • Identify target markets, segments, and customer segments, and develop products, services,and solutions to meet their needs.
  • Monitor market trends, competitor activities, and customer feedback to identifyopportunities and adjust strategies accordingly.

  Risk Management:

  • Identify potential risks and develop strategies to mitigate them, ensuring businesscontinuity and resilience.
  • Implement risk management policies, procedures, and controls to minimize exposure tofinancial, operational, and reputational risks.
  • Monitor and assess risk factors regularly, adjusting strategies and tactics to addressemerging threats and opportunities.

  Compliance and Governance:

  • Ensure compliance with laws, regulations, and industry standards, maintaining the highestethical and legal standards in all business activities.

  Required Experience:

  • 10+ years of progressive experience in leadership roles, with at least
  • 5+ years in a general management or similar position.
  More