Description:
►Responsibilities
•Lead overall operations for a 4-star hotel property across front office, housekeeping, food and beverage, maintenance, security, and guest services.
•Drive service excellence, operational efficiency, guest satisfaction, and brand standards aligned with 4-star hospitality expectations.
•Develop and execute business strategies to maximize revenue, profitability, occupancy, cost control, and market competitiveness.
•Oversee budgeting, forecasting, financial performance, procurement, and departmental cost management.
•Provide strategic leadership to department heads, ensuring accountability, performance development, and consistent service delivery.
•Build strong relationships with owners, corporate teams, vendors, travel partners, government entities, and key stakeholders in the GCC market.
•Ensure compliance with local regulations, health and safety standards, hospitality policies, and risk management requirements.
►Qualifications
•Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
•15+ years of progressive hotel management experience, with a strong background in 4-star hotel operations.
•Minimum 5+ years of hospitality leadership experience in the GCC region, preferably in Saudi Arabia.
•Proven experience managing full-service hotel operations, including rooms division, food and beverage, finance, sales, and guest experience.
•Strong knowledge of GCC hospitality standards, guest expectations, regulatory requirements, and regional market dynamics.
•Demonstrated expertise in revenue management, budgeting, forecasting, cost control, and operational performance improvement.
•Excellent leadership skills with the ability to manage department heads, develop teams, and influence senior stakeholders.
More