Commercial & Shop Manager
Overview
Our client is a well-established premium business operating in the Floristry, Landscaping, and Events sector. We are seeking a commercially driven and hands-on
Commercial & Shop Manager to lead daily operations, develop new business opportunities, and drive sustainable revenue growth. This is a leadership role combining business development, sales management, team leadership, and operational oversight.
Description
Commercial Growth & Business Development
- Develop and execute a business development strategy to expand the company's presence across corporate, hospitality, events, and commercial sectors.
- Generate new business opportunities and manage the complete sales cycle from lead generation through negotiation and contract closing.
- Build and maintain a healthy sales pipeline while tracking leads, proposals, conversions, and revenue performance.
- Identify new market opportunities and strengthen long-term client relationships.
Sales & Client Relationship Management
- Develop strong relationships with corporate clients, hotels, event organizers, and strategic partners.
- Prepare commercial proposals and negotiate contracts to achieve business growth targets.
- Ensure high levels of customer satisfaction while maintaining long-term business partnerships.
- Monitor customer requirements and identify opportunities for repeat business and upselling.
Team Leadership & Shop Management
- Lead, motivate, and supervise the daily activities of the operational team.
- Set priorities, monitor performance, and ensure efficient coordination across all functions.
- Foster a collaborative and high-performance working environment focused on service excellence.
- Provide guidance and operational support whenever required.
Marketing & Brand Development
- Oversee marketing activities and social media initiatives to strengthen brand awareness and generate new business opportunities.
- Support the development of creative concepts that enhance the company's market positioning.
- Contribute to maintaining a premium customer experience across all sales and service channels.
Operations & Performance Management
- Oversee day-to-day shop operations to ensure smooth workflow and service quality.
- Coordinate operational schedules and support successful execution of projects and events.
- Assist in budgeting, performance monitoring, forecasting, and business reporting.
- Ensure operational excellence during peak business periods and major client projects.
Requirements
- Education: Bachelor's Degree in Business Administration, Marketing, Management, or a related field.
- Experience: Minimum of 5–8 years of progressive experience in business development, sales management, commercial management, or retail operations.
- Industry Experience: Experience within floristry, landscaping, hospitality, events, luxury retail, or similar customer-focused industries is highly preferred.
- Sales Experience: Proven track record in generating new business, developing B2B relationships, negotiating contracts, and achieving sales targets.
- Leadership Skills: Previous experience leading teams and managing day-to-day business operations.
- Skills: Strong commercial acumen, negotiation, leadership, customer relationship management, planning, organization, communication, and problem-solving skills.
- Additional Advantage: Existing network within the hospitality, corporate, or events sectors will be considered a strong asset.
- Availability: Immediate or 30-day joining preferred.
Compensation & Benefits
- Salary Range: JOD 1,500 – 1,700 plus performance-based bonus.
- Benefits: Family Health Insurance.
- Working Schedule: 45 Hours per Week.