Description:
►Responsibilities
•Lead the company’s Project Sales, Retail Sales, Marketing, and Customer Care functions, translating corporate strategy into revenue growth, profitability, market-share expansion, and customer-experience objectives.
•Develop and execute annual commercial plans, budgets, sales forecasts, channel targets, and departmental KPIs; monitor performance and implement corrective actions to address revenue, margin, pipeline, and market-development gaps.
•Direct Project Sales activities across Jordan, ensuring continuous identification, specification, tendering, negotiation, award, and commercial follow-up of major construction opportunities while strengthening relationships with consultants, contractors, developers, architects, engineering offices, and project owners.
•Drive Retail Sales growth by optimizing sales-team performance, product mix, pricing, discounts, promotions, customer segments, routes to market, and expansion opportunities across existing and new locations and channels.
•Lead the marketing strategy and annual marketing plan, ensuring campaigns, promotions, lead-generation initiatives, competitive intelligence, and brand activities directly support customer acquisition, sales growth, and market positioning.
•Oversee Customer Care performance, service standards, complaint resolution, customer feedback, and recurring service issues, ensuring appropriate corrective actions are implemented across relevant departments.
•Lead, coach, and develop Sales, Marketing, and Customer Care managers and teams; collaborate closely with Finance, Operations, Production, Procurement, and Technical functions; support the General Manager in strategic planning, major commercial decisions, key stakeholder relationships, and broader company leadership responsibilities.
►Qualifications
•Bachelor’s degree in Civil Engineering, Architectural Engineering, Construction Management, Business, or a closely related discipline; a strong engineering or technical educational background with reputable international education or executive development is preferred.
•12–15+ years of progressive commercial experience within building materials, construction products, construction chemicals, architectural products, engineering solutions, or closely related industries, including at least 5 years in senior sales or project-sales leadership.
•Proven success managing Sales Engineers, technical sales professionals, and multidisciplinary commercial teams while consistently achieving significant revenue, margin, and growth targets.
•Extensive experience in project-based and specification-driven selling, with direct involvement in major construction projects from early specification and tender stages through commercial negotiation, award, and delivery.
•Strong knowledge of the Jordanian building-materials and construction market, supported by an established professional network among consultants, contractors, developers, architects, engineering offices, project owners, and other industry stakeholders; Jordan and GCC market exposure is highly valued.
•Strong commercial, financial, and strategic capabilities, including budgeting, forecasting, pricing, margin management, market analysis, business development, negotiation, and evaluation of commercial risks and growth opportunities.
•Executive-level leadership presence with strong communication, negotiation, decision-making, coaching, and cross-functional collaboration skills; fluent English and experience within recognized regional or multinational organizations are preferred.
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