IT & Digital Transformation Manager (Compounds - Hospitality)

• Posting Date: 27/10/2026
• Ref: ITKSA117
• Position: IT & Digital Transformation Manager (Compounds - Hospitality)
• Location: KSA
• City: Riyadh
• Sector: Hospitality
• Years of Experience 8–12 years of progressive IT leadership, project delivery, and systems integration experience.
• Qualification: Bachelor’s degree in IT, Computer Science, Engineering, or a related discipline (ITIL, PMP, CISSP, or Cloud certifications preferred).
• Salary: Market Rate
• Workdays:
• Description:
  Key Responsibilities

  • IT Operations & Infrastructure: Oversee property-wide network infrastructure, cloud systems, guest/resident Wi-Fi, service desks, disaster recovery, and business continuity.
  • Enterprise & Property Systems: Coordinate the selection, implementation, and integration of PMS, ERP, CRM, CAFM, BMS, and hospitality point-of-sale platforms.
  • Cybersecurity & Governance: Enforce data security controls, protect guest/resident privacy, and ensure strict compliance with Saudi PDPL and industry standards.
  • Digital Transformation & Automation: Streamline front-of-house and back-of-house workflows, evaluate practical AI/automation use cases, and deliver operational dashboards.
  • Smart Community & Guest Experience: Drive smart-building initiatives (IoT, access control, energy management) and deliver self-service resident/guest portals and mobile apps.
  • Vendor & Budget Oversight: Direct technology vendors, SLAs, licensing, procurement, and department OPEX/CAPEX budgets.

  Qualifications & Experience

  • Education: Bachelor’s degree in IT, Computer Science, Engineering, or a related discipline (ITIL, PMP, CISSP, or Cloud certifications preferred).
  • Experience: 8–12 years of progressive IT leadership, project delivery, and systems integration experience.
  • Sector Background: Proven track record in residential compounds, master-planned communities, hospitality, or luxury property/facilities management; Saudi/GCC exposure is an advantage.
  • Competencies: Strong command of hospitality/community tech stacks (PMS, CAFM, BMS, IoT), vendor management, cross-functional stakeholder leadership, and budget governance.
  More