Description: Purpose
Digital Project Manager will manage the company projects, support in defining the customer user journey and business requirements and aligning with all stakeholders.
The role of the Digital Project Manager will be acting as the key interface between the Stakeholders and the project team. They document requirements and processes as well as own and manage the project plan Task Overview - Manage digital (web and mobile) projects
- Develop detailed documentation for projects which are aligned and agreed with stakeholders and can be turned into technical specifications.
- Document specifications and use cases and create layouts and mockups to show case the features/products under development
- Support project teams to ensure that the requirements are implemented in the correct way as intended all the way through to launch
- Support the design, UI and UX of new projects / innovative products / website features /Mobile applications and evaluating how these will perform on the market.
- Reviewing and enhancing the processes for development and improving of business and systems operations
- Building and maintaining relationships with key stakeholders.
- Identifying and capitalizing on improvement opportunities.
- Identifying innovative ways to increase customer satisfaction.
- Communicating ideas and viewpoints to senior management.
- Creating monthly performance reports.
- offering practical and innovative solutions EXPERIENCE
Minimum Experience & Essential Knowledge
Minimum 5 years of experience in Project Management, Business Analysis or Digital User Experience incl. product development, ideation, enterprise-level projects for web and mobile applications SKILLS - Proven experience as a Business Analyst.
- Proven training in Business Process Modeling.
- Proficiency in MS Office (MS Word, Excel, PowerPoint).
- Knowledge of Microsoft Visio and Access is advantageous.
- The ability to handle multiple projects in a fast-paced environment.
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