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JOB TITLE:
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SALES CONSULTANT - RETAIL
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REPORTS TO:
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SHOWROOM SUPERVISOR & SALES MANAGER
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DIVISION/DEPT:
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AUTOMOTIVE – RETAIL SALES
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GRADE:
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P1 Sales
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SPECIAL FACTORS/SPECIFIC BACKGROUND INFORMATION (If Applicable):
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JOB PURPOSE STATEMENT:
Carries out sales activities, by welcoming customers and providing them with information regarding specifications and pricing of vehicles and answering queries.Maintains relationships with existing and prospective buyers within trading guidelines established by the Sales Management.
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JOB SIZE/DIMENSIONS:
Financial:
No. of Employees Supervised :
Direct:
Indirect:
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ESSENTIAL DUTIES & RESPONSIBILITIES:
- Attend to showroom visitors in a professional and timely manner.
- Make professional client presentations that promote price-value advantage.
- Provide quotations and follow up with customers after presentations.
- Keep a record of customer information for customer call reports.
- Prepare proposals based on customer's requirements and standard technical specifications.
- Answer customer inquiries with regard to product specifications, pricing, and payment methods.
- Negotiate and finalize sales agreements and follow through to facilitate timely payment of receivables.
- Monitor and report on market trends and competitor activity.
- Submit accurate sales forecasts for superiors.
- Maintain a high level of product knowledge.
- Undertake additional related responsibilities as required.
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COMMUNICATION & WORKING RELATIONSHIPS:
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Internal:
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Sales Supervisor, Retail Manager, Sales Admin Supervisor and staff, Credit Controller, peers and staff of the Retail Sales department
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External:
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Customers
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MINIMUM REQUIREMENTS FOR THE JOB:
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QUALIFICATIONS
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BA degree/equivalent experience – commercial/business emphasis
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EXPERIENCE
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- Experience in automotive sales
- Experience in the local or Gulf market a plus
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KNOWLEDGE
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- Product knowledge is essential
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SKILLS & ABILITIES
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- Excellent customer service ability
- Professional in appearance and attitude
- Ability to present technical product knowledge
- Self-motivated
- Results oriented
- Ability to thrive in a business environment
- Team Player
- Good communication skills in English – Arabic a plus
- Computer Skills: Microsoft office package & Kerridge
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COMPETENCIES
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- Manage Relationships & Diversity
- Customer Orientation
- Analysis & Problem Solving
- Learning and Self-Development
- Communicate with Others
- Time Management
- Planning & Organizing
- Manage & Develop People (if applicable)
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RETAIL SALES CONSULTANT
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RETAIL SALES CONSULTANT
- Salary Range from QAR 8,000 to QAR 8,500 (basic and consolidated allowance)
- Additional QAR 750 as Car Allowance if he will buy a company car
- Preferably Arabic Speaker
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