Head Of Colections

  • Posting Date: 05/05/2021
  • Ref: 974014
  • Position: Head Of Colections
  • Location: Qatar
  • City: Doha
  • Sector: Holding
  • Years of Experience 10 plus
  • Qualification: BA Finance preferred
  • Salary: Market
  • Description:
    • Develop work standards, objectives, and design/maintain effective workflows and operating procedures related to collections of accounts receivable.
    • Proactively manage a series of projects to improve the efficiency of the revenue to cash cycle. Work closely with the billing department to effectuate changes designed to maximize collection efficiency.
    • Partner with IT to improve processes and better incorporate technology in collections efforts with clients.
    • Responsible for leading a collections department, implementing policies, internal process functionality, and creating strategic plans.
    • Provide leadership and direction to the collections team, to facilitate collections and mitigate future aging delinquency accounts.
    • Proactively monitor collection activities and develop plans/solutions and processes to reduce late balances.
    • Make recommendations to the Group Head of Credit and Collections to improve the quality of processes and procedures and collections department results.
    • Establish and maintain strong working relationships with existing and prospective clients; address client needs and direct problem resolution as necessary.
    • Drive productivity and collaboration amongst the collections team.
    • Compile collection/AR aging metrics to measure and track performance of the collection team. Develop reporting designed to communicate the collection team’s performance to the business and management.
    • Participate in collection efforts on high priority or high complexity open invoices. Liaise between clients and management to resolve disputes on amounts owed.
    • Review bad debts write-offs prior to management approval and take corrective actions if necessary.
    • Monitor/analyze delinquent accounts, assess probability of collection and recommend appropriate reserve for doubtful accounts.
    • Coordinate research efforts associated with unapplied payments, overpayments, duplicate payments or short payments, etc.
    REQUIRED QUALIFICATIONS:
    • Ten plus years of progressively responsible, relevant collections managementexperience
    • Five plus years managing a team of direct reports
    • Bachelor’s degree in business, finance or other directly related field preferred
    • Insurance industry experience preferred but not required
    • Superior written and oral communication skills; effective interpersonal skills, including the ability to work cooperatively with team members and clients, respect, integrity, teamwork, and adherence to standards of ethical behavior and professional conduct
    DESIRED SKILLS AND ABILITIES:
    • Proactive approach to problem solving and interpersonal skills that encourage teamwork
    • Advanced Excel skills and experience with financial management systems
    • General finance and accounting skills
    More


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