The IT Manager's role is to ensure optimal performance of field office information technology systems and operations in alignment with the organization's business objectives. The IT Manager will provide technical expertise and guidance to field office IT staff on the processes and maintenance of local and wide area networks, including needs analysis, problem-solving, disaster recovery plans, and security. The IT Manager will coordinate closely with the Management and the IT staff at headquarters to identify, recommend, develop, implement, and support cost-effective technology solutions in line with the organization's strategic vision. This position is located in Amman - Marka.
IT Manager Job description should include the following duties and responsibilities:
- Running regular checks on network and data security
- Identifying and acting on opportunities to improve and update software and systems
- Developing and implementing IT policy and best practice guides for the organisation
- Designing training programs and workshops for staff
- Conducting regular system audits
- Running and sharing regular operation system reports with senior staff
- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
- Managing and reporting on allocation of IT budget providing direction for IT team members
- Identifying opportunities for team training and skills advancement